What makes Hermitage Homes truly unique is our commitment to providing our customers with an exceptional experience. Our difference is based on six key principles.
Many builders claim to be open and honest but we commit to it. We are not in the business of running misleading promotions to generate leads nor are we interested in pushing clients into something they don’t want. We simply deliver on our promises.
We understand that clients want to tailor their homes to suit their individual needs. Not only do we allow clients to modify our existing designs we support clients who want to fully customise their home. Our qualified design team work with you to create your dream home.
We understand clients like to be informed regarding the progress of their home. Our customer support system is designed to automatically update clients via phone, SMS or Email at regular stages throughout the process.
We pride ourselves on providing exceptional customer service. At Hermitage clients are much more than a number which is why we assign you your own consultant for the duration of the project. One person to speak to, one number to call.
Who do the building inspectors use to build their own homes? When you consider we provide clients with a 7 year structural guarantee, truly independent inspections, extended 12 month maintenance, accredited trades and market leading construction techniques the answer is simple. Hermitage Homes.
To deliver a degree of certainty to our clients we provide them with a guaranteed site start date and a guaranteed build completion date. By limiting our site starts we are able to manage the construction process and allow clients to plan their busy lives with comfort.